Oger Telecom, owned by the Hariri household, left the nation after robbing Türk Telekom, leaving shares to three banks it owed. Banks have been attempting to promote the shares for 4 years. After the Turkey Wealth Fund purchased Türk Telekom, which can go to the state freed from cost in 2026, for a mortgage of 1 billion 650 million {dollars}, prospects’ complaints about Türk Telekom don’t finish.
The citizen, who needed to apply for days to unravel the issue, may solely obtain a response by way of textual content message.
Türk Telekom, which guarantees to “remedy the issue in 48 hours” to its Prime prospects, doesn’t fulfill this dedication. Residents can’t even discover an interlocutor to unravel their issues. Residents who obtain data solely by textual content message can’t get the right data from the shopper consultant once they name.
Complaints on the topic are growing daily. Tough to achieve Buyer Service, technical workforce not coming to unravel the issue and gradual web are among the many most typical complaints.
CUSTOMER REPRESENTATIVES DO NOT KNOW
Within the victims of the state of affairs, a citizen said that there was a communication breakdown between the shopper representatives, “The technical workforce and the shopper consultant communicate otherwise. The technical workforce says ‘the road is damaged’, and the shopper consultant says that there’s a downside within the area. ‘BEDAŞ, İski reduce the cable.’ When it’s mentioned, ‘There may be AYDEM, MUSKI right here’, they reply ‘the municipality broke it’ from their consultant. mentioned.
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