Our rights are guaranteed by the constitution. However, our knowledge on this subject is so little that we do not know the rights we have. Let’s say you bought a phone or computer. These products have warranty and lifetime. The useful life of white goods is 10 years. If the product you bought has malfunctioned before the end of 10 years, this content is for you! Here are the details…
We may not be able to solve most of the problems we face in our daily lives because we do not know our constitutional rights. Especially since we do not know our rights in trade, we are unwittingly victimized by many companies. Did you know that if you bought a white goods and it broke down before the end of 10 years, then you have a chance to return that product and get a new one? If you don’t know, now you know.
IF THE WARRANTY PERIOD ENDS, YOU CAN GET A NEW ONE
When you buy phones and computers, you know that the warranty period is 2 years. However, these products also have a useful life. The service life of these products is also 5 years. If your phone or computer malfunctions within 5 years, you can call the manufacturer and request spare parts and repair services. If it is not accepted, you can apply to the consumer arbitration committee and get a refund or zero of the product with interest.
THE LIFE OF WHITE GOODS IS 10 YEARS
The same is true for white goods. If you bought a product such as a refrigerator, oven, washing machine, even if the warranty period is 2 years, the service life is 10 years. Let’s say you bought an oven. The service life of these products is 10 years. For 10 years, you can either request spare parts or request repair service by calling the manufacturer.
If they do not provide services, contact the consumer arbitration board. You can request a refund of the money you have paid with interest, or you can request that the product be replaced with a higher model.